It’s FGX To the Rescue!
Sometimes FGX has to swoop in and save the day (those green lanes in our logo function just like a parachute;-) Read on to find out how First Global Xpress helps inwork, Inc. keep business moving- literally.
We’ve been an FGX client for 4 years and we’re still amazed by their speed and professionalism. Our company, inwork, Inc. creates professional prototypes, mockups, comprehensives, sales samples and print production solutions for firms like Godiva, Estée Lauder and Johnson & Johnson.
We often ship delicate mockups and samples to our clients and we definitely use First Global Xpress when our package has to get there in a pinch! In one instance, a shipment that we booked with one of the bigger air couriers became seriously delayed at one of their distribution centers.
We simply had to get the package delivered, and time was running out. We explained all this to the customer service team at FGX and they assured us they could help.
FGX delivered the shipment to our client on time and intact. Without FGX, our package would have been stuck at a regional distribution center until who knows when.
The customer service team at FGX is exceptional. They’re knowledgeable and eager to be of assistance. We’re pleased to say that we use First Global Xpress; especially when our shipment needs to be super-punctual. Whether it’s international express or premium domestic, FGX is a faster, more reliable option for businesses that ship. 
-Lucie Teichmann
inwork, Inc.
There it is. FGX literally rescued work from another courier and got the job done. It sounds like something out of a superhero comic:
FGX Saves the day (and the shipment)!
- Chevon
Tags: Chevon, Distribution centers, exceptional customer service, FGX, First Global Xpress, International Shipping, inwork inc, Lucie Teichmann, Premium Domestic shipping, Ship Greener
May 11th, 2009 at 2:42 pm
[...] shipping company to do the impossible, give us a ring, and ask for Teddy. He may create a personalized plan of action- just for [...]
May 11th, 2009 at 7:05 pm
[...] shipping company to do the impossible, give us a ring, and ask for Teddy. He may create a personalized plan of action- just for [...]
January 7th, 2010 at 9:26 am
We needed to send a package to Peru as fast as possible, and one company quoted us $5000, another said they couldn’t get it there on time, but FGX got it there, put the order in over the phone, sent a reminder email that a messenger would be stopping by at 2 to pick it up, and then sent an email with all the tracking details. All this and it was the cheapest of all the companies. We’ve only been with FGX a short time, but the price and customer service, not to mention quick delivery, makes them unbeatable!