For Event and PR firm Black Frame, FGX gets the packages delivered on time every time
Black Frame, a public relations firm for high-end fashion, art and design companies, ships delicate apparel samples constantly.Read on to learn why FGX is Frame Noir’s shipping company du jour!
I asked Alison from Black Frame to tell me how the First Global Xpress courier service helps her company keep business buzzing in a tight economy. She didn’t hold anything back!
FGX is a fantastic service that always goes out of their way to help us. In my opinion, it is one of the most reliable courier services in New York.
Black Frame has constant deliveries as well as last minute, urgent deliveries. FGX is always available for a pick-up, or a last minute phone call (even after-hours). We have never experienced a late delivery or a missing package (which we have had happen more than once when using other shipping companies).
The FGX Customer Service team is very helpful over the phone and always quick with answers and problem-solving. We can always call for a quick price quote which is great and very important. They are also quick to respond by e-mail which shows they are company that cares about their customers.
Ultimately, I would describe FGX as having the corporate, “big company” success with a more caring and attentive staff than other courier services. Also, the prices are reasonable for both domestic and international shipments. 
I‘m so happy that Alison named the attentiveness and availability of our customer service team among her top reasons for shipping with us. We do make a point to be reachable (and courteous!) whether by phone or email. I personally love knowing that FGX is shipping items related to the glitz and glamour of high fashion and art. Take it from Alison: from legal documents to Louboutins- your package is in good hands with FGX.
Tags: Black Frame, Chevon Drew, Event, overnight shipping, PR Firm, Urgent shipping
May 11th, 2009 at 2:36 pm
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